Slopie Help
Getting Started
What is Slopie?
A 3D map of every ski resort, with its runs and lifts on the real terrain, and a recorder for your ski and snowboard sessions: every run and lift, your vertical, distance and top speed.
Do I need an account?
No. The map and recording work without one. An account keeps your sessions safe, shows them on all your devices and at slopie.app, and lets you add friends.
What does it run on?
iPhone, iPad and Apple Watch. The map also opens in any browser at slopie.app, on a computer or an Android phone. There is no Android app yet.
How is Slopie different from Slopes and other ski trackers?
They start from the recording; Slopie starts from the map. Every resort's runs and lifts are drawn in 3D on the real terrain, free and without an account, in the app and in any browser. Recording a ski day is free as well; Slopie Pro adds the analysis of each run and the long forecasts.
How do I sign in?
With Apple, Google, Strava or your e-mail address. There is no password: for e-mail, we send you a 6-digit code. A new account then makes its profile, with your name and a username your friends find you by.
Recording
How do I record a session?
Open the Record tab and tap Start. Slopie keeps recording with the screen off and while you use other apps, and finds your runs and lifts by itself. Tap Finish when you are done.
Do I have to start and finish it on the mountain?
No. When you finish, the session is cut to your skiing: drives, and the time before your first lift and after your last run, are left out. They stay on your iPhone and are never shown or uploaded.
What if I forget to finish?
Recording never stops by itself. After 45 minutes without moving, or a few minutes in a car, Slopie asks whether you took a break, with Finish Session right in the notification.
How are runs and lifts found?
From your altitude (measured by the iPhone's barometer), your speed and where you are. Where our map knows the resort, each lift and run is named, and a gondola ridden down counts as a ride, not a run.
Can I fix a day?
Yes, for a day your iPhone recorded: open it, tap ⋯ › Edit Activity. Move its start or end in to leave out what came before or after skiing, or swipe a run or a lift ride to delete it; the day is worked out again.
How much battery does recording use?
As little as it can: the GPS rests while you stand still, and the map is not drawn while the screen is off or another tab is open. On a long, cold day: keep your iPhone in an inside pocket, where the cold does not drain it, with its screen locked; where the signal is weak, turning off Mobile Data saves more (your location still works, and a resort downloaded for offline keeps its map).
Can I record with my Apple Watch?
Yes. Started on the watch, Slopie records with the watch's own GPS, your heart rate and the energy you burn, and the session goes to your iPhone when you finish. Started on the iPhone, the watch starts too and adds your heart rate.
The Map
Which resorts are on the map?
Every ski resort with runs or lifts on OpenStreetMap, more than 4,000 worldwide, drawn in 3D on the real terrain.
What do the run colours mean?
They are the colours of the region's own signs: in Europe blue, red and black, with green for beginners in some countries; in North America green, blue and black.
Can I see contour lines, or a flat map?
Tap Map Layers on the map for contour lines, and the 2D/3D button to switch between a flat map and the 3D one.
Can I use the map without a connection?
Yes, with Slopie Pro: open a resort's weather on the map and tap Offline Map › Download. Its 3D map, runs and lifts then work without a connection. Settings › Offline Maps lists them.
Can I use Slopie in my browser?
Yes. The map works at slopie.app with no account. Sign in there to see your sessions, friends and settings too. Recording is in the iPhone app.
Friends and Location Sharing
How do I add friends?
In the Friends tab, search by name or username and tap Add. When they accept, you are friends. Slopie has no followers.
How do I share my location?
Tap Share My Location on the map, choose friends (or All My Friends) and for how long: Until End of Day, For One Hour or Until I Turn It Off. While you share, a bar on the map says with whom; tap Stop to end it.
Who can see my sessions?
Only you, unless you turn on Friends See My Sessions in Settings › Privacy. Sessions brought in from Strava are never shown to anyone else.
How do I block or report someone?
Open their page from Friends and tap Block or Report. Someone you block can no longer find you or see anything of yours.
Apple Health and Strava
Does Slopie save my sessions to Apple Health?
Yes, if you allow it: each session is saved as a Downhill Skiing or Snowboarding workout with its route, distance and energy. Deleting a session in Slopie deletes its workout too. Your heart rate comes from what your Apple Watch saved to Health.
Can I connect Strava?
Yes: in Settings › Connected Accounts, tap Connect with Strava. New sessions are uploaded to Strava by themselves (turn off Upload Sessions to Strava to stop), and your ski and snowboard activities on Strava appear in Slopie, for you alone.
Why can't I connect Strava right now?
Strava limits how many people one app can connect. While Slopie is full, the Strava button is hidden; it comes back when there is room.
Slopie Pro
What does Slopie Pro add?
Every run of your sessions analysed: lift and run names, the day's highlights, speed and altitude charts, heart rate and zones, and each lift ride with its wait. For every resort, a 16-day forecast at its base, middle and summit, hour by hour, with charts and the new snow on the map. And a powder alert the evening before 20 cm (8 in) or more of new snow at a resort you choose.
What does it cost?
The map is free, in the app and in a browser. Slopie Pro is US$24.99 a year, starting with a free week, or US$4.99 for a one-week pass that does not renew. The App Store shows the price in your currency before you buy.
How do I cancel Slopie Pro?
Apple bills it, so it is cancelled in your Apple Account: on the iPhone, open Settings › your name › Subscriptions › Slopie Pro. Turn it off at least 24 hours before it renews; Pro stays until the end of the period you paid for. Deleting the app does not cancel it.
I have Slopie Pro, but the app does not show it.
In Slopie, open Settings › Slopie Pro and tap Restore Purchases, on an iPhone signed in with the Apple Account you bought it with.
How do I turn on a powder alert?
Open a resort's weather from the map and turn on Powder Alert. You are told the evening before 20 cm (8 in) or more of new snow is forecast at its summit.
Your Account
How do I change my name or username?
In the app, tap your name at the top of Settings; at slopie.app, open Settings › Profile. Edit and tap Save. A new username is confirmed first, since friends find you by it.
How do I change my e-mail address?
In Settings › Connected Accounts (at slopie.app, Settings › Account), tap Change next to your e-mail, enter the new address and the code we send to it. We tell your old address about the change.
How do I get a copy of my data?
Tap Export My Data in Settings (at slopie.app, Settings › Account) for all of it in one file.
How do I delete my account?
In the app, open Settings and tap Delete Account; at slopie.app, open Settings › Account › Delete Account. Your account and all your data are removed at once. This cannot be undone.
Still Need Help?
Write to support@slopie.app. We usually answer within a few days.